How to Get More Reviews and Seller Feedback: Tools and Software

Jun 02, 2021

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Details
Timestamps
Transcript

Dr. Amazon Podcast with Jay Lagarde

Amazon reviews. They can be the success or death of your FBA business. When you launch products, it’s time to boost your seller feedback rating! How do you go about it?

Sure, you can take time out of your day to find reviews and feedback from buyers, or ignore them, or write multiple emails to them asking for feedback. Or you could take the simpler, more efficient route of using some tools.

We asked Jay Lagarde, Founder & CEO of eComEngine about it. eComEngine’s products include FeedbackFive, the first reputation-management tool for Amazon sellers worldwide.

eComEngine

About the speaker

Jay Lagarde Founder & CEO of eComEngine

Jay Lagarde is founder at eComEngine.com. Since 2006, he has been helping online retailers succeed in a competitive global marketplace. eComEngine’s products include FeedbackFive, the first reputation-management tool for Amazon sellers worldwide, RestockPro, a supply chain and profitability management tool for FBA sellers, and Connectrio, a cloud-integration platform connecting sellers with suppliers, warehouses and marketing channels.

01:46 Personal Success Story – From State of Virginia to eComEngine
03:58 How did Jay come to Amazon?
05:00 Jay’s first software
07:37 Why feedback is so important to Amazon sellers and how eComEngine helps them with it
10:43 Strategy: how to work with the feedbacks to get them more frequently
13:07 The story behind FeedbackFive and what problems does it solve for Amazon sellers?
22:41 What do you need to look for long-term success?
27:24 What books does he recommend to read?
28:45 What could we expect from 2021?
30:55 Who could be our next guest on Dr. Amazon Podcast?